Our Services
We operate through structured monthly retainers, allowing us to provide consistent, responsive and proactive support while building a trusted working relationship over time.
Every client relationship begins with an initial consultation to understand your lifestyle, priorities and the areas where support would be most valuable to you.
From there, a tailored proposal is created, designed around your individual preferences and the level of assistance that best suits your needs.
Based in London and working with clients globally, support can be delivered both remotely and in person with complete flexibility.
Lifestyle, Personal & Household Administration
Diary, inbox, household coordination, appointments and the day-to-day admin that keeps life moving smoohtly.
- Diary and inbox management — appointments, emails, scheduling
- Email and correspondence handling
- Gift planning for birthdays, anniversaries and occasions
- Event planning — private dinners, drinks, family celebrations
- Household coordination — cleaners, gardeners, contractors
- Managing household contractors and service schedules
- Shopping for groceries, gifts and personal items
- Booking appointments — medical, dental and personal
- Overseeing property management and renewals
- Managing memberships, subscriptions and services
Bill Paying & Financial Management
Invoices paid, expenses tracked, bank correspondence handled and accounts kept up to date.
- Paying household and personal bills — utilities, subscriptions, council tax
- Budgeting, tracking and expense reporting
- Managing invoices and receipts
- Monitoring accounts and logging transactions
- Liaising with banks and financial institutions
- Supporting with financial paperwork and documentation
- Communicating with banks regarding statements, transfers or issues
- Assisting with setting up accounts or services
- Coordinating with financial advisers, accountants or wealth managers
- Handling sensitive financial correspondence discreetly
- Supporting with monthly notifications, processes and communications
Insurance Claims Management
End-to-end claims handling — documentation, follow-ups, and reimbursement seen through to completion.
- Managing and submitting insurance claims — health, property, travel
- Handling complex health insurance claims, including:
- Pre-authorisations and approvals
- Gathering medical documentation and invoices
- Following up on delayed or disputed claims
- Liaising directly with insurers to resolve issues
- Tracking claim progress and ensuring timely reimbursement
- Escalating complaints where necessary
Executive Support
Diary, correspondence, briefings and business admin run with the precision of an in-house EA.
- Diary and meeting management
- Preparing agendas, reports, presentations and briefing documents
- Inbox and communication management
- Drafting professional correspondence
- Coordinating business travel and itineraries
- Supporting projects, deadlines and business administration
- Acting as gatekeeper or liaison with clients and stakeholders
- Handling confidential and sensitive information with discretion
Legal & Compliance Support
Document review, paperwork organisation and discreet handling of confidential matters.
- Assisting with legal documentation and record-keeping
- Setting up files or core organisation of a Lasting Power of Attorney
- Liaising with solicitors and legal professionals
- Organising and tracking compliance and regulatory paperwork
- Tracking personal documents and important correspondence
Travel & Logistics
Flights, hotels, ground transport, passport renewals and visa applications, planned end-to-end.
- Booking flights, hotels and ground transport
- Creating detailed travel itineraries
- Passport renewals
- Visa applications
- Managing last-minute changes or disruptions
Liaison & Communication
A trusted intermediary for doctors, schools, lawyers, accountants and service providers.
- Acting as a point of contact between the principal and third parties
- Coordinating with:
- Doctors and healthcare providers
- Schools or carers
- Lawyers and accountants
- Service providers and contractors
- Handling confidential or sensitive communications professionally
Additional Support
Project management for moves, renovations and one-off briefs that need a calm pair of hands.
- Project management — home renovations, relocations
- Research tasks — school applications, service procurement
- Crisis problem-solving — urgent travel, lost documents, emergencies
HOW WE CAN WORK TOGETHER
We operate through structured monthly retainers, allowing us to provide consistent, responsive and proactive support.
This ensures availability, continuity and a trusted working relationship built over time.
Each client relationship begins with an initial consultation to understand your priorities and preferences. Following this, a tailored proposal is provided outlining the recommended level of support.
Based in London and working with clients globally, support can be delivered both remotely and in person to suit your individual needs.
Contact us
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